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Subguy617
Inspiring
Feb 12, 2019 5:06 PM UTC
Question

Frame Crashes when I am Cleaning Up Conditional tags

I am running FrameMaker 2015 and cleaning up conditional tags. FrameMaker keeps closing on me when I am doing this. Any thoughts? And do I have to delete each tag individually in the book or can I do it globally in the files in the book?  Thank you, This is the message I get when I do get one. Sometimes it just closes

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    10 replies

    LinSims
    Community Expert
    LinSimsCommunity Expert
    Community Expert
    Jul 5, 2020 2:10 PM UTC

    Don't forget to go vote for the bug report Winfried entered. 

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    johananglemark
    johananglemark
    Participant
    Jul 2, 2020 8:44 AM UTC

    Yes, this is a highly irritating bug. We have lived with it for years. I don't know of a workaround.

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    Community Expert
    Winfried RengCommunity Expert
    Community Expert
    Jul 2, 2020 9:22 AM UTC

    Hi,

     

    First: Do you have the latest update? The current version is 15.0.6.956.

    When you encounter this regularly, please add a bug report in the Adobe Tracker!

    https://tracker.adobe.com/#/home

    Of course FrameMaker should not crash, when you delete conditions! Adobe fixes especially bugs which crash FrameMaker! When you want that FrameMaker does not crash, then make Adobe aware of your problem.

    Additionally you can send a mail (possibly with your bug number) to the support: tcssup@adobe.com

     

    Best regards

     

    Winfried

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    johananglemark
    johananglemark
    Participant
    Jul 2, 2020 9:51 AM UTC

    Surely Frame 15.0.6.956 is FrameMaker 2019, and not FrameMaker 2015 which is what we are discussing here?

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    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    Feb 12, 2019 7:41 PM UTC

    Hi Subguy617:

    I can't address the primary part of your question—why is FrameMaker crashing as you delete condition tags—that's a question for Adobe.

    But as for deleting condition tags: Fm is great at copying formatting (including condition tags) from one file to another and updating their properties the same way but it does not have a global delete formatting function. Without a third party plug-in, you are limited to deleting formatting from one file a time, whether or not it is in a book.

    One such plug-in is described here:

    —FrameAutomation.com – Page 2 – Making FrameMaker faster and more efficient

    ~Barb

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    ~Barb at Rocky Mountain Training
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