Frame Maker 2017 has detected a serious problem and must quite giving internal error 14044, 26170801 etc..

Forum|Forum|7 years ago
August 29, 2018
2 replies
1406 views

Hello Team,

We are using Frame Maker 2017 on Windows 10 OS. While working on file getting below error.

(Frame Maker 2017 has detected a serious problem and must quite giving internal error 14044, 26170801 etc..)

Can you please help us to resolving above given error.

Also note that we are using FM 12 version on same system. Is there any conflict between two FM version.

Error

This topic has been closed for replies.

Matt-Tech Comm Tools

Community Expert

In addition to Jeff's suggestions

Use File > Import to import the file into a new .fm document
delete the preferences for Fm http://techcommtools.com/find-framemaker-preference-folder/

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant

surajgawadeAuthor

Known Participant

Hi Team,

We have tried above given solution but still its getting same error and application crashes.

@Hi Jeff, All FM 2017 patch updated and its happening to all docs.

Jeff_Coatsworth

Community Expert

Have you tried Matt's suggestion of deleting your Prefs folder?

Jeff_Coatsworth

Community Expert

Conflict? no, you can run multiple versions of FM just fine (only Acrobat has issues with multiple versions).

Anyway, this is a user-to-user forum, so we're not being to be able to diagnose the hard error. Steps you can take first before contacting Adobe Support are - make sure you are all patched up; is it happening to all docs or just one? What are you doing when the error occurs? If it only happens with one doc, have you tried MIF-washing it?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded