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Syam30877117ofgj
Participant
September 4, 2025
Question

Frame maker issue

  • September 4, 2025
  • 2 replies
  • 108 views

Adobe FrameMaker application encounters performance issues, including slowness and freezing, while editing text, and the graphical view fails to operate correctly. Team Could you assist in resolving this problem.

 

    2 replies

    Bob_Niland
    Community Expert
    Bob_NilandCommunity Expert
    Community Expert
    September 5, 2025

    See if turning off:
    View🞃
       Options…
           ☐ Graphics [Set]
    speeds things up.
    If so, network graphic imports are the suspect.

      Jeff_Coatsworth
      Community Expert
      Jeff_CoatsworthCommunity Expert
      Community Expert
      September 4, 2025

      First, you DO realize that you're NOT talking with the FM support folks? We're all just user-to-user here. If you need to contact them, see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.
      Second, let's start with some basics. What version of FM are you using? Include the point version too as there may be patches that you haven't applied.
      Next, are you using Structured or Unstructured FM? Where are your files located - local or on a network drive or in some CMS version control system?

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