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A
Anonymous
June 18, 2012
Question

FrameMaker 10 Crashes when updating EDD references

  • June 18, 2012
  • 1 reply
  • 1065 views

When I attempt to update the commonElements.eddmod.fm section references in the topic.eddmod.fm, and then attempt to save the file, FrameMaker 10 crashes with the following errors:

  • 6385224
  • 6372417
  • 6385885

I thought there was something wrong with the changes I made to the commonElements edd, but it did the same thing when I replaced the modified file with the original commonElements that was installed with Frame10, it did the same thing. I am on version 10.0.2.419. I was able to successfully update the reference before, and I believe I installed an automatic update for Tech Comm Suite 3 and this was what is now "different". I tried to look at the log file but it didn't tell me anything useful.

Has anyone else run into this?

This topic has been closed for replies.

1 reply

4everJang
4everJang
Legend
July 6, 2012

Not exactly this error, but when importing an EDD into another document more than once, I got FM to crash. It was not clear to me whether this was a consistent behaviour - after importing the same EDD into the same file for the third time it happened. Also when first importing formats and then the element definitions from the same template file I got so many crashes that I gave up on combining the two actions in one script. And as importing the same EDD more than once on a file is not something my customer is normally doing, I left it to one of those quirky things that sometimes happens in FM.

Not sure if this is related to your problem, but it somehow points at the import EDD functionality that might be a little shaky after the last update of FM 10.

Advice to Adobe developers that might be monitoring this list: have a closer look at what was changed and whether that was good news or bad.

Good luck

Jang

convextech67
convextech67
Known Participant
July 6, 2012

This happens to me constantly, especially if I've made a lot of changes to the EDD. I've since learned to make a few changes and then import into the template, then quit and re-open. It's a PITA but it's better then having to redo it all over again, multiple times.

A
Anonymous
August 28, 2012

How does this work with embedded references?

Specifically, I am trying to make some updates in DITA 1.2, to the metaDecl.eddmod file. When I attempt to update the references in topic.eddmod, that's when FrameMaker crashes. I tried updating with the original metaDecl.eddmod file and I got the same result - Frame crashed on me. Apparently it's not just my changes that Frame doesn't like.

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