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A
Anonymous
February 8, 2017
Question

FrameMaker 10 only displays a white screen now when I open a file.

  • February 8, 2017
  • 2 replies
  • 343 views

I have Frame 10 running on Windows 10 Home. I've never had a problem. Just recently, any time I try to open one of my files, it shows nothing but a white screen. If I bring up a dialog, it then shows the text of my document, but as soon as I dismiss the dialog to try to edit the text, the screen goes to all white again. Please advise. I have 10.0.3 patch installed. I've never seen anything like this in all my years of using Framemaker. I'm wondering if a recent operating system automatic patch update is causing the problem with my version of Framemaker now. I have version 1607 of Windows 10 Home, OS Build 14393.693.

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    2 replies

    W
    Community Expert
    Winfried RengCommunity Expert
    Community Expert
    February 16, 2017

    Does this happen with all files? Even when you try to create a new file?

    Did you run any FrameScript or ExtendScript script or plugin?

    Is there anything which runs when you start FrameMaker or open a new file?

    If this script sets Displaying to FALSE, then you will get your behaviour.

    A
    Anonymous
    February 8, 2017

    I have uninstalled and reinstalled FrameMaker and Adobe Acrobat, and it still gives he same problem.

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