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hcwilter
Participating Frequently
August 21, 2018
Answered

FrameMaker 11 crash when "save to PDF" on Windows 8.1

  • August 21, 2018
  • 1 reply
  • 299 views

After last windows 8.1 patch, FrameMaker 11 crashes when trying to use command "Save to PDF".

When printing to PostScript file, distiller gets "Undefined error"

Printing to XPS works fine.

This topic has been closed for replies.
Correct answer Jeff_Coatsworth

I would suspect that the same Win10 bug that messed up PDF creation is also present as a KB update to Win8.1 - try updating your Win build. If that fails, you may have to roll back your version.

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity ExpertCorrect answer
Community Expert
August 27, 2018

I would suspect that the same Win10 bug that messed up PDF creation is also present as a KB update to Win8.1 - try updating your Win build. If that fails, you may have to roll back your version.

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