framemaker 11 Internal Error: 11004, 23458116, 23458410, 26201813

Dear Adobe,

The installation didn't gave me problems.

But when I want to start the application the following internal error is shown on the screen.

Internal Error: 11004, 23458116, 23458410, 26201813

I hope somebody can tell me what is going wrong.

kind regards,

Frank.

the next text is the given in the logfile:

[Log info removed by moderator]

This topic has been closed for replies.

Community Expert

Dear Frank,

You’re not talking to Adobe here – this is a user-to-user forum.

Contact Adobe Support if you need assistance.

BTW – did you install FM with full admin rights? What are you doing when the error occurs? Opening some existing doc or just starting up?

Participant

Dear Jef,

thanks for your reply,

I didn't explicitly installed it using the admin settings. I will reinstall this way.

it happens at starting up.

Community Expert

Also make sure you’ve loaded all the patches available too.

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Sign up