FrameMaker 12 book error "Couldn't open document because it was created with a previous version of FrameMaker"

Question

We recently updated our unstructured FrameMaker 11 to version 12, and now when I update a book using files created in Frame 11, I get this error, "Could not open X document because it was created with a previous version of FrameMaker." I get the error even after I have opened, saved, and closed the file in question in FrameMaker 12, so it is "converted" to the new version.

Here's a screenshot of the error I'm getting when updating the book:

Thanks for your help!

Becky

Winfried Reng · Accepted Answer

Hi William,

When you have a book with files, and one of the files is from an older FM version, then FrameMaker cannot open the file during the update. Therefore this message.

The fix is easy: Open all files in the book, (to open all files with one command: Press SHIFT while you click File; then open all files in the book). Save the files. Then update the book. Now this should work.

No reply? Almost all who help here are just regular users. We do what we can, but we also have our regular jobs and private issues. Therefore some messages might slip away.

Best regards

Winfried

Barb Binder · Answer

I'm adding my notes to @Winfried Reng's correct answer. He said:

Open the book file. With the book window active,
Shift + File > Open All Files in Book

My addition, with the book window still active,
Shift + File > Save All Files in Book
Shift + File > Close All Files in Book
Then update the book

You need to do this once, each time you update to a newer version of FrameMaker, but the shortucts make it easy.

~Barb

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