Framemaker 12 crashes when trying to open file.

Forum|Forum|7 years ago
April 17, 2018
1 reply
1270 views

Using Framemaker 12 trying to open file and it crashes giving me a log. I need to know if this file can be saved.

framemaker_12_crashes

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Jeff_Coatsworth

Community Expert

Yes, the crash log is saved in a hidden folder specified in the error message - it's only comprehensible by Adobe engineers though (that's why they ask you to send it into them). Is your FM version completely up to date? What are you doing that creates the error? Does it happen consistently?

K

kquick23Author

Participating Frequently

I am just trying to open it so I can make some updates. It won't let me open. I have been able to open all other files.

I am trying to get in contact with someone from Adobe to help me. I went to website and Framemaker is not even listed so I somehow was directed to this forum.

Jeff_Coatsworth

Community Expert

You're just starting up the FM12 program and it throws an error? Was it working before? If so, what's changed? If not, have you tried loading updates by manually going to the Downloads page - Adobe - FrameMaker : For Windows

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