Framemaker 12, view element boundaries (as tags), does not work. Is there a bug?

I am replying to myself to explain all that happened.

We have a template to use for producing content. Within this template will be chunks of content with repeated formating. We have this repeated formatting saved in a file to copy and paste into a document. Typically we would start a new document by copy and pasting the repeated formatting into a new file and wrap that in a Document element tag. Before wrapping we would see the tags. This time we did not. This is when the initial question was posted. Did not make a difference which machine we would use we got the same result.

This morning I was using the information posted by Eager Beager. During trials and errors I inserted a document element into the new document and then pasted the repeated formatting. The element tags displayed. I can now turn them on and off without issue, on all machines. The item that makes this strange now is that I cannot get the original circumstances to repeat. Everything works. No problems. FM....freaking magic!

Thank you Eager Beager. Your reply caused me to continue to troubleshoot and somehow trigger the files into functioning.