FrameMaker 12 won't startup

Hello,

I'm running FrameMaker 12 on Windows 7.

When I startup the program, I must select one of the follow three.(in 'Choose Interface' window.)

- FrameMaker

- Structured FrameMaker

- FrameMaker XML Author

Unfortunately, after clicking 'Structured FrameMaker' or 'FrameMaker XML Author', error is occurred.

Error message is follows.

- Internal Error 12004, 23459156, 23459450, 26389685. FrameMaker has detected a serious problem and must quit.

Please, I hope that I receive a good solution.

Best Regard.

This topic has been closed for replies.

Inspiring

Was FM12 installed with admin privileges?

Are you running the most current version (12.0.2)?

Did you re-boot your machine?

Is this happening consistently?

Participant

1. There was not admin privilege during installaiton process.

But, I can execute the FrameMaker.exe file as 'admin privilege'

- Adobe\AdobeFrameMaker12\FrameMaker.exe

2. I updated 12.0.2 version.

Despite the above two method. similar errror messge occurred.

- Internal error 12024, 21362292, 21362586, 24295759. ~~~

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