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Inspiring
July 11, 2017
Question

FrameMaker 2015 won't launch

  • July 11, 2017
  • 7 replies
  • 908 views

I have Windows 7, and have been using FrameMaker 2015 as part of the Technical Communication Suite. It is the only application in the suite that I have installed. Suddenly, it will no longer launch and give a message "Unexpectedly Quit".

I tried reinstally. No luck.

Then I tried uninstalling before reinstalling. No luck.

Then I tried uninstalling, reinstalling and restarting. Now the program starts okay.

But after I downloaded and installed the update for 2015, FrameMaker again stopped working.

After another uninstall/reinstall, it is working, but without the update.

Is there a fix for this so that I can run it with the update installed?

    This topic has been closed for replies.

    7 replies

    Participating Frequently
    September 19, 2017

    I am having the same issue with both FrameMaker and Robohelp 2017. Same procedure, uninstalled, installed, it worked, updated (update 2 each), it did not work anymore.

    I am working with Windows 10 Pro.

    Inspiring
    September 20, 2017

    I have also experienced this issue with FM2017 - it will just stop launching and you have to uninstall and re-install, then go through all of the updates. But even after doing this, it stops launching after a period of time.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 20, 2017

    Contact Adobe Support - something must be at play here because others haven't reported it.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    July 11, 2017

    If this just started happening suddenly, did your IT start blocking applications? Ours started using Bit9 & now we get honked at when trying to run applications until they get approved...