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lisam18432430
lisam18432430
Inspiring
July 17, 2018
Answered

Framemaker 2017 cannot print pdf due to error

  • July 17, 2018
  • 1 reply
  • 786 views

Framemaker 2017 cannot print pdf due to following error "Cannot print because the selected default printer is not compatible with FrameMaker. (Cannot query escape 768).  My default printer is set as Adobe pdf.  Using Windows 10 Pro version 1803

Note: I do not have Acrobat DC or higher installed- only have Acrobat Reader installed, does this make a difference?

    This topic has been closed for replies.
    Correct answer Jeff_Coatsworth

    See Re: Frame 2017 cannot print to PDF or PS or Printer as of April 6, 2018 for your issue & what you can do (hint - roll back to Win 10 1709)

    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity ExpertCorrect answer
    Community Expert
    July 17, 2018

    See Re: Frame 2017 cannot print to PDF or PS or Printer as of April 6, 2018 for your issue & what you can do (hint - roll back to Win 10 1709)

    lisam18432430
    lisam18432430Author
    Inspiring
    July 17, 2018

    I applied some the tips found in FrameMaker PDF Tips and Tricks - Tech Comm Tools

    What worked was changing the color setting from RGB to CMYK.

    Thank you for the help

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