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Participant
October 3, 2019
Question

FrameMaker 2017 Crash

  • October 3, 2019
  • 3 replies
  • 741 views

Hello anybody, I am desparate!

 

My FrameMaker will not open and the following Error Message appears:

 

"This application was unable to start correctly (0xc000007b).

Click OK to close the application.

 

 

I have tried everything and this is till popping up. Does anybody know what this means and how to fix it?

 

Thank you!

 

David

 

This topic has been closed for replies.

3 replies

Legend
October 4, 2019

Hi David,

 

I have been there and it was indeed a desperate situation. If you search for "crash", you will find my issue, which was solved by help from Adobe. I think Adobe should help with problems like this for free, because they are often VERY URGENT AND NOT OUR FAULT. I shouted like that hoping that someone over there might hear.

 

Russ

NetztalonAuthor
Participant
October 6, 2019
Russ, thanks...I am up ______ creek without a paddle...
LinSims
Community Expert
Community Expert
October 3, 2019

"tried everything" is a bit vague. 😉

 

This site gives a fairly comprehensive list of things to try. I'd zero in on the .NET update, though, given how Microsoft tends to break things. 

NetztalonAuthor
Participant
October 6, 2019
Did .NET update, no response...thank you.
K.Daube
Community Expert
Community Expert
October 3, 2019

David, sometimes it helps in this situation to delete (or rename) the „appdata“: %appdata%\adobe\framemaker\14 and restart FrameMaker.

NetztalonAuthor
Participant
October 6, 2019
Will try...thank you very much!