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Netztalon
Participant
Oct 3, 2019 12:35 PM UTC
Question

FrameMaker 2017 Crash

Hello anybody, I am desparate!

 

My FrameMaker will not open and the following Error Message appears:

 

"This application was unable to start correctly (0xc000007b).

Click OK to close the application.

 

 

I have tried everything and this is till popping up. Does anybody know what this means and how to fix it?

 

Thank you!

 

David

 

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7 replies

Russ Ward
Legend
Oct 4, 2019 11:11 AM UTC

Hi David,

 

I have been there and it was indeed a desperate situation. If you search for "crash", you will find my issue, which was solved by help from Adobe. I think Adobe should help with problems like this for free, because they are often VERY URGENT AND NOT OUR FAULT. I shouted like that hoping that someone over there might hear.

 

Russ

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NetztalonAuthor
Participant
Oct 6, 2019 4:45 AM UTC
Russ, thanks...I am up ______ creek without a paddle...
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LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
Oct 3, 2019 12:58 PM UTC

"tried everything" is a bit vague. 😉

 

This site gives a fairly comprehensive list of things to try. I'd zero in on the .NET update, though, given how Microsoft tends to break things. 

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NetztalonAuthor
Participant
Oct 6, 2019 4:44 AM UTC
Did .NET update, no response...thank you.
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K.Daube
Community Expert
K.DaubeCommunity Expert
Community Expert
Oct 3, 2019 12:54 PM UTC

David, sometimes it helps in this situation to delete (or rename) the „appdata“: %appdata%\adobe\framemaker\14 and restart FrameMaker.

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NetztalonAuthor
Participant
Oct 6, 2019 4:43 AM UTC
Will try...thank you very much!
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