FrameMaker 2017 runs into an endless loop while saving as PDF.

7 replies
633 views
Translate

I am unable to either print a FrameMaker 2017 book or save as PDF. Can I get some help? URGENT!

This topic is closed to new replies. Start a new post to keep the conversation going.

LinSims

Community Expert

Are you on Windows 10? The, I think, 1803 patch broke a number of things for FrameMaker 2017, including Saving as PDF or printing to PDF.

I'd check to be certain you have all the latest Windows patches and the latest patches for FM 2017. I believe Adobe did issue a patch to fix the issue late last year.

Translate

O

OssiaincAuthor

Participating Frequently

Yes, Windows 10 1803 patch is installed, but FM 2017 install is also latest. I don't see any pending updates for FM.

Translate

dianefll

Participant

My coworker had the issue with the Windows 10 1803 patch. In her case, she would actually get an error stating that there was not a compatible printer installed. Are you getting that message or are you just having print jobs stall out?

If you're getting the error message, there is a thread on the forum that gives a workaround patch. There was also a subsequent windows update that was supposed to resolve the issue even if you hadn't used the patch.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.