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DPeebles
Participant
October 26, 2017
Question

FrameMaker 2017 - Update/Save generates files with "an odd suffix"

  • October 26, 2017
  • 3 replies
  • 452 views

When I update/save, receive error message: "The document was saved to a temporary file, but FM can't rename it to have the correct name. The newer version has an odd suffix"  And indeed there are files with odd file extensions - New chapter.fm.D6B

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    3 replies

    DPeebles
    DPeeblesAuthor
    Participant
    October 26, 2017

    I am suspecting network drive permissions to be the culprit. I copied all files locally and the problems disappeared. I don't want to have to do this as SOP so I am hoping when I can nail down our network guys they will give us full permission. 

    Matt-Tech Comm Tools
    Community Expert
    Community Expert
    October 26, 2017

    In my experience, the odd file extensions are the result of Fm crashes. I suggest moving them to a temp folder (in case you need to dig into them for something) and see if your original files are intact. After a few rounds of edits, you should be able to delete the temp folder.

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 26, 2017

    Any permissions issues with the saved location?