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udok72262239
Participant
Mar 2, 2020 9:56 AM UTC
Question

Framemaker 2019 crashes when saving as PDF

Framemaker 2019 crashes when a document contains TIF images with http references to the Cumulus image database (internal error 150554). It happens during the "Pages are converted" step.
The Framemaker displays the images normally.
If you use the Distiller, the PDF files are created. But then the transparency is missing in the images.
If the images are embedded locally, PDF writing works. All other file formats (PNG, PSD, EPS) also work. Does anyone have an idea?

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2 replies

pulkitn
Adobe Employee
pulkitn
Adobe Employee
Mar 2, 2020 11:39 AM UTC

Hi @udok72262239

 

Could you please share dmp files and if possible Sample file-set with "fmerror-reports@adobe.com"

Somone from support will get back to you 

 

-Pulkit 

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udok72262239Author
Participant
Mar 3, 2020 5:23 AM UTC

Hi Pulkit,

I have shared the files.

Udo

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