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A
Anonymous
November 13, 2018
Answered

FrameMaker 2019 doesn't generate bookmarks in PDF - how to fix?

  • November 13, 2018
  • 3 replies
  • 2981 views

Hi all,

 

I have 2 books, both created in FM2017 and converted both to FM2019.

When I 'save as pdf' one of them, the generated pdf doesn't include any bookmarks. The problem doesn't reoccur in the second book.

 

I made sure the bookmarks box is ticked under: Format->Document->PDF Set Up

 

What could be causing the problem?

 

Thank you,

 

Vicki

    This topic has been closed for replies.
    Correct answer

    Right,

    So, although the book's PDF set up was to print with bookmarks, I noticed that not every individual chapter is marked the same.

    I repeated Format->Document->PDF Set Up->tick bookmarks for every chapter in the book's browser, and tried saving the book as pdf again. This time the bookmarks were there.

    3 replies

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    September 9, 2020

    @Anita - no, the Publish PDF option in FM2019/2020 uses a completely different engine than the older Save As or Print to PDF modes. FM still has the old "headless" PDF engine in it for those older modes, so you don't have to have the full Acrobat version to create PDFs.

    SecretOne
    SecretOne
    Participating Frequently
    August 20, 2020

    Checking Format>Document>PDF Setup
    Ticking "Generate PDF Bookmarks"

    Thank you, this was my problem I was having with Framemaker 2020.
    Was only happening with one section, strangely. It was fine in Framemaker 2019.

    A
    Anonymous
    Correct answer
    November 13, 2018

    Right,

    So, although the book's PDF set up was to print with bookmarks, I noticed that not every individual chapter is marked the same.

    I repeated Format->Document->PDF Set Up->tick bookmarks for every chapter in the book's browser, and tried saving the book as pdf again. This time the bookmarks were there.

    A
    Anita G PDX
    Participating Frequently
    May 15, 2020

    I'm having the same problem as you, Vickis9, except that it's not fixed by the method you describe. When I save a book to PDF, on the Bookmarks tab I select Generate PDF Bookmarks and select the tags to include. When I open the resulting PDF, there are no bookmarks. I tried opening every file in the book and verifying that the bookmark option was selected. It was. I tried different distiller job options, but no luck.

    I also found this article which explains that clearing the option "Subset embedded fonts..." in job option settings > fonts can result in a file with no bookmarks. I made sure that the option was selected in all the job options that I tried. It was. 

    I've even tried rebooting my computer! 

    The strange thing is, this started a couple of days ago and I'd never seen it before. I have not upgraded or updated Frame, Acrobat, my OS, or any other software in months. I'm not aware of anything having changed in my environment. It just stopped working. 

    Any suggestions are welcome!

     

    W
    Community Expert
    Winfried RengCommunity Expert
    Community Expert
    May 18, 2020

    Hi Anita,

     

    Which FrameMaker version do you have? Do you have the latest update? Please check this in the Help menu.

     

    Do you have this issue with allo files? Even new ones with FrameMaker's default template?

    What's your default printer? Is the option Use Acrobat Distiller for PDF Generation in the Publish pod selected (Publish pod, Edit your sts file, select the Outputs tab; the option is in the General tab.) Can you create your PDF with this option switched on and off?

    In FrameMaker 2019 the default printer should not matter. However, when you have difficulties I would switch to Adobe PDF.

     

    Best regards

     

    Winfried

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