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Question

FrameMaker 2019 not converting landscape pages properly

Forum|Forum|7 years ago
January 30, 2019
3 replies
775 views

Since upgrading to FrameMaker 2019, we have experienced issued when converting files with landscaped pages to PDF. When using the Save as PDF command, the content of the page is fine, but the header and footer text on the page is rotated and garbled. Printing to PDF solves this issues for single files. However, when we convert a book containing files with landscaped pages, it becomes problematic. Some books are too large to use the Print to PDF command, and replacing sections of the PDF rotates and moves the link boxes. Will a fix be coming for this issue? We did not have this problem with our last version of FrameMaker.

framemaker2019

This topic has been closed for replies.

Jeff_Coatsworth

Community Expert

A number of corporate IT systems have recently (summer of 2021) turned off printer spooling in response to a vulnerability that came out this year. You may be running into that.

M

MrGareth

Participant

Has anyone found a solution to this problem yet?

For some reason I'm unable to "print to PDF" (it never actually creates anything - I think it's my organisation's policies breaking something)... but the "Save as PDF" (as well as the Publishing section) all exbihit this exact issue and I can't seem to get around it.

Matt-Tech Comm Tools

Community Expert

Since this issue was with Fm 2019 and nearly a year ago, you might want to start a new thread so we can address your specific build of FrameMaker (15.0.8 or 16.0.2) and whether you have the Adobe PDF print driver installed.

That info will help track down the issue, and a new thread will be easier to follow than this (older) thread.

-Matt

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant

M

MrGareth

Participant

Hi Matt, I posted in this thread as we're running 2019 (specifically 15.0.1.430). I realise that's not the latest version of the release, so I've put a request through my company's IT department to try to get an update to the latest 2019 stable version.

I'm just curious what people found that resolved this issue in the 2019 release (i.e. did the latest 15.x build resolve it?)

Jeff_Coatsworth

Community Expert

Are you all patched up? There were some PDF fixes in patch 2 (IIRC) - you might also try the PDF creation route via the Publishing pod for the new faster method of PDFing.

E

erika-runninggirl

Participating Frequently

Hi,

I just updated my version of FrameMaker 2019 becuase I have this same issue but it has not been fixed. Any suggestions on fixing it?

Erika

Matt-Tech Comm Tools

Community Expert

(removed, as system duplicated the reply)

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant

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