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peterk45752939
Participant
April 16, 2019
Question

FrameMaker 2019 slow to respond

  • April 16, 2019
  • 1 reply
  • 683 views

Hi everyone,

I am using FrameMaker 2019 on Windows 10 as part of the Tech Comm Suite. I converted a template from FM 11 to FM 2019, so I'm not sure if that is it. Whenever I open paragraph designer and make a change in a paragraph format, the window freezes for quite some time before the change takes effect. Just about any edit takes a long time. I installed Update 3 using the Help > Updates... utility. I am assuming that the utility takes care of installing any prerequisite updates? Not sure what to try. Any advice is much appreciated.

Best,

Peter

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    1 reply

    Matt-Tech Comm Tools
    Community Expert
    Matt-Tech Comm ToolsCommunity Expert
    Community Expert
    April 17, 2019

    Try renaming your preferences folder to force a preferences rewrite.

    https://techcommtools.com/find-framemaker-preference-folder/

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
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