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Participating Frequently
October 10, 2022
Question

FrameMaker 2022 version 17.0.0.226 locked files not deleting when closing file

  • October 10, 2022
  • 2 replies
  • 615 views

We just upgrade to FrameMaker 22 version 17.0.0.226. The locked files are not deleting when we close our files. They don't go away so the files don't open. We have had to restart our machines to several time and then they sometimes go away? Is anyboby having this issue and is there a fix for it?

 

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    2 replies

    Barb Binder
    Community Expert
    Community Expert
    October 10, 2022

    Hi @kathyP@cpg:

     

    I second @LinSims's suggestion to reach out to via the support email. When Fm crashes, I open the project folder, sort by file type and quickly delete the .lck files. It's never an issue (though I am working locally with folder-editing permissions). It would be great if you could come back and let us know what this all about, once you have it worked out.

     

    I haven't ported any work files up to 2022 yet, FWIW. Waiting a few weeks after a new release always seems to be the best approach for me. 

     

    ~Barb

    ~Barb at Rocky Mountain Training
    LinSims
    Community Expert
    Community Expert
    October 10, 2022

    I moved because I could. 😃

     

    When I have a moment to catch my breath, I'm going to add the Right Line Indent to all my TOC tags.

     

    Now, if we could just get them to duplicate the functionality of Cudspan's TOCBreaker ....

    LinSims
    Community Expert
    Community Expert
    October 10, 2022

    You don't have to restart your machines. The easiest workaround I've found is to go to the file folder where the .lck files are and delete them when you're done editing.

     

    You could turn off the network locking in FrameMaker Preferences, but don't do that if there's a chance two writers might want to edit the same file.

    Participating Frequently
    October 10, 2022

    We have done that. When we go to the file folder to delete them. It doesn't delete them.

    Changing the preference we would prefer to not do that.

    .

    LinSims
    Community Expert
    Community Expert
    October 10, 2022

    Do you have administrator rights? Can you get them if you don't?