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SaxSymbol73
Participant
September 10, 2012
Question

FrameMaker 7.1/Acrobat 9 incompatibility??

  • September 10, 2012
  • 2 replies
  • 1081 views

I am using Frame for a project after a long absence and cannot generate a PDF or PS file using Acrobat 9. Frame hard crashes each time I try to either "Save as PDF" or "Print to file" using Acrobat as the printer.

I have patched up to the latest level of Frame 7.1, and am running XP.

Am a bit stuck because without PDF support I'll be forced to migrate the project over to InDesign or (horror) MS Word......

Thanks in advance

    This topic has been closed for replies.

    2 replies

    Bob_Niland
    Community Expert
    Bob_NilandCommunity Expert
    Community Expert
    September 10, 2012

    By the way, in this thread:

    http://forums.adobe.com/message/1236347#1236347

    people report getting FM7 to work with A9.

    I might ask in what order things were installed.

    Because FM7, as I recall, includes an older version of Distiller, it would be advisable to install FM first, not install Distller (or uninstall it), then install Acrobat Pro 9 (and take care not not wreck A9 by installing Reader X).

    Bob_Niland
    Community Expert
    Bob_NilandCommunity Expert
    Community Expert
    September 10, 2012

    Print to .ps and Distill separately.

    I can tell you that this path is likely to work, because we author on FM7/1/Unix and Distill on Acrobat9/Win7-64.

    If you set up Acrobat to watch directories, print-to-ps will become a nearly transparent print-to-PDF, with faster return-to-authoring response.

    S
    SaxSymbol73Author
    Participant
    September 10, 2012

    Thank you for your reply, but even trying to "Print to file" causes Frame to crash immediately.

    It appears that invoking Distiller in any way, shape, or form, causes Frame to crash.

    Perhaps the problem is an XP thing?

    Bob_Niland
    Community Expert
    Bob_NilandCommunity Expert
    Community Expert
    September 10, 2012

    Well, just printing to file does not involve Distiller. It only involves a PostScript driver, which is usually the one provided with Acrobat pro, but could be any PS driver.

    If the printer presently configured with FM is "Adobe PDF", you might try installing a generic PS driver, and configuring ADISTILL.PPD (which you may still have on your FM7 media).

    Can your FM7 even print to a physical printer, such as an HP in PCL mode?

    Is your XP 32-bit or 64-bit?

    FM7.x may be incompatible with 64-bit XP.

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