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Known Participant
November 15, 2013
Question

framemaker 7.1 crashes with copying text and inserting video files

  • November 15, 2013
  • 1 reply
  • 471 views

I am using framemaker 7.1 with windows xp on 1 computer and windows 7 on the other. Unfortunately I have to run on both because of 2 problems I have with windows 7 that does not occur on windows xp (my backup computer). Problem1: When I try to insert a video file by File - Import object - create from file - link and select the file -  (.flv file) it works GREAT on XP - but crashes on windows 7.  Problem 2: Every so often if I try to do a copy by selecting some text with my mouse, the program crashes. I have to do a control alt delete to exit the program. Unfortunately this is usually BEFORE I have saved my work. I have never had this problem on xp. The windows 7 has 8 gig of ram, and 1 tb hard drive, so that is not the problem. Any suggestions would be GREATLY appreciated.

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1 reply

Arnis Gubins
Inspiring
November 15, 2013

Are you running a 32-bit or 64-bit Win7 configuration? Ar you running in XP-compatibility mode? [Try a google search for "Windows 7 XP-compatibility mode" to get some hints on how to do this.]

Known Participant
November 15, 2013

64 bit - I will do the search - thanks