FrameMaker 8 crashing constantly

Larry,
What has Adobe Support had to say?
And, just in passing, RAM is about $100 a Gig now, unless you have a really exotic configuration. About the cheapest upgrade you could do and it would eliminate that as a consideration....

Cheers,
Art

OK, I'm still stuck here. FM v8 is crashing regularly, like several time a day now. This is messing up my work big time and I only wish I had never installed it. The message that I get is this: "Internal Error: 8004, 5271364, 5275681, 5278698. What any of that means, I have no clue. The suggestion that FM now requires 4GB of RAM in order to operate is hard for me to swallow (not to mention that our IT guys had a fit when I mentioned it), but thus far it's the only suggestion I've received (Thanks Art). Am I to believe that only I am having this much trouble with FM v8? This sucks, and I'm going to have to start thinking of other alternatives, so that I can get my work done.

Larry,

I think your RAM, or lack of it may be the (or part of the) problem....
especially if you are running any other applications with FM.

For example, several of our systems that only had 1 or 2 G were crashing or locking up if we ran Photoshop or Illustrator at the same time as FM (7). Problems have gone away entirely and performance is much improved with 4G on board.

Art

I'm running FMv8 on Windows XP Pro (SP2), P4-2.80GHz with 1GB RAM, and I have over 40GB free disc space.

I'll have to capture the text frm the error message next time it happens. However, the header from the latest error log looks like this:

=== Header Begin ===
Internal Error: 8004, 6335581, 8468256, 0
FrameMaker 8.0.0 for Intel
Build: 8.0p236
Window System: MSWindows
Operating System: Windows NT 5.1 (major.minor.build: 5.1.2600 Service Pack 2)
Generated on: Friday, November 09, 2007 12:15:07 PM
To file: c:\program files\adobe\framemaker8\FrameLog_07.11.09_12.15.07.txt
=== Header End ===

I must ask - is there any reason that the Operating System is listed in the error log as "Windows NT 5.1", when I am in fact running XP? I just noticed it this minute, and it seems odd.

Can you supply the exact text of the memory-related error messages.

How much actual RAM and free disk space do you have? If you're pasting
graphics, then FM needs lots of space in its TEMP area in order to
create the working files (a jpg can expand drastically - FM needs to
work with the expanded graphic to display it).

Have checked through Adobe's FM general troubleshooting technote
(http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=331964) for
some possible scenarios?

What are the system specs?

Art