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Known Participant
March 12, 2014
Question

FrameMaker Console Box and Font Issue

  • March 12, 2014
  • 1 reply
  • 1069 views

I work in an office that uses an automated process to import XML files into FrameMaker 11. After importing, the files are formatted into FM11 documents. We are working in a Windows 7 environment.

We recently upgraded the Zapf Dingbats font family to ITC Zapf Dingbats Std font family.

When I import the xml file, I am receiving the following FrameMaker Console message:

The "Zapfdingbats" Font Family is not available.

It will be replaced by "Adobe Pi Std".

I was advised to add the following line of code to the maker.ini file:

[UnknownToKnownFontMap]

Zapfdingbats, *,*= ITC Zapf Dingbats Std,*,*

After making this change, when I import an xml file, the FrameMaker Console box is displaying the following message:

The "Zapfdingbats" Font Family is not available.

It will be replaced by "ITC Zapf Dingbats Std".

What is causing the FrameMaker Console box to display and what can I do to prevent it from displaying? I am working with multiple templates, EDDs, and Rules files. This message is displaying for all of the imports that I am performing.

Any assistance with this issue will be appreciated.

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    March 12, 2014

    You can turn off display of the Console window by:

    Look in the Preferences for "Show File Translation Errors" (corresponding

    to the ShowErrors setting in the maker.ini file). According to the

    online manuals:

    • ShowErrors determines if error messages are displayed in the console

    window when they occur

    Known Participant
    March 12, 2014

    Thanks for the info. I’m wondering why this is showing. I’d like to eliminate the issue if possible and not just hide it.

    I’m wondering what is causing this to display?

    Brenda George

    [private information deleted by host]

    Jeff_Coatsworth
    Community Expert
    Community Expert
    March 12, 2014

    Search for “missing fonts” for the steps to repair your files if you don’t use the font the console window is complaining about; note that fonts can lurk in weird places – like graphics, tables, etc.