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R
RTopp
Inspiring
July 17, 2017
Question

FrameMaker crashes when replacing text/graphics

  • July 17, 2017
  • 1 reply
  • 386 views

I am updating a medium-sized document. I need to correct the size of a drawing placed on a graphic. After changing about 10 instances, FrameMaker locks up. It shows garbage characters and locks. Sometimes I'm able to save my updates before I end the task, sometimes not. Due to this happening, I've frequently been saving, but saving the document does not prevent the locking.

A similar issue had been happening in Frame 2015 and the previous level. I had hoped that it had gotten fixed - but maybe it hadn't been reported?

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1 reply

Matt-Tech Comm Tools
Community Expert
Matt-Tech Comm ToolsCommunity Expert
Community Expert
July 24, 2017

What graphic format are you placing into your doc?

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
R
RToppAuthor
Inspiring
July 24, 2017

I have a .jpg screen capture in an anchored frame and then we draw a rounded rectangle to highlight a portion of the screen. I was trying to change the properties of that rounded rectangle on multiple images.

I found a quicker way to accomplish this by simply correcting one of the rectangles and then copying and pasting it to the other screens. It worked quicker and Frame did not crash.

I have had previous issues with Frame crashing from doing repeated search  & replace tasks.

Matt-Tech Comm Tools
Community Expert
Matt-Tech Comm ToolsCommunity Expert
Community Expert
July 25, 2017

First, I'd recommend that you use something other than JPG for screen captures. Look at solid color areas and high contrast color shifts to see where JPG compression is hurting the quality of the image, relative to PNG, or even most GIFs. File size for screen caps should be roughly the same (or at least the difference is negligible for most folks)

Interesting that you see it happen when working on rounded rectangles, and congrats on finding a workaround.

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
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