FrameMaker crashing on Windows 8

Forum|Forum|10 years ago
June 2, 2016
1 reply
574 views

FrameMaker 11 was crashing on my new Windows 8.1 laptop, so I upgraded to FrameMaker 13 (2015), but the problem only got worse. I can usually work in 1 file successfully, but if I open a second file, I get this error with no option but to close the program: . I've checked for viruses and nothing but the laptop and Windows has changed. Is there something in Windows 8.1 causing this?

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Barb Binder

Community Expert

8.1 is supported: FrameMaker System Requirements

How about the other system requirements?

~Barb at Rocky Mountain Training

R

Rrtucker32Author

Participant

The only system requirement I haven’t verified yet is the Video Card…but would that cause Frame to completely shut down? All other system requirements are over-qualified. Any other suggestions? Can anyone tell me if this error is coming from Windows or from FrameMaker?

Jeff_Coatsworth

Community Expert

That’s a Windows error – did you install FM2015 with full admin rights?

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