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December 2, 2024
Question

FrameMaker: error Message when publishing PDF

  • December 2, 2024
  • 4 replies
  • 267 views

Hi. I kept running on this error message while publishing a PDF in FrameMaker. Is there a way to resolve this? Thank you!

 

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    4 replies

    Barb Binder
    Community Expert
    Community Expert
    December 4, 2024

    Hi @Brave_worldview6848:

     

    Can you share the Log File?

     

    ~Barb

    ~Barb at Rocky Mountain Training
    Matt-Tech Comm Tools
    Community Expert
    Community Expert
    December 3, 2024

    FrameMaker can't publish if the PDF is open elsewhere when publishing.

    When you see this, do you have a/the previous version of the PDF already open in Acrobat?

     

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    Jeff_Coatsworth
    Community Expert
    Community Expert
    December 3, 2024

    In addition, what does the log reveal?

    Community Expert
    December 3, 2024

    Hi,

    I do no not know with this little information ;).

    What is your FrameMaker version (Help | About)?

    How do you create the PDF? Can you go to the Publish pod, select PDF and click the icon next to the settings file and select Edit? Is the option "Use Acrobat Distiller ..." activated?

    Is Adobe PDF your default printer?

    Does this happen just recently? Or since you installed FrameMaker? Only with a specific file or book or with all files?

    Best regards, Winfried