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Known Participant
April 8, 2024
Question

FrameMaker File doesn't open containing around 15+ insets from Sharepoint CMS

  • April 8, 2024
  • 2 replies
  • 236 views

Hi, 

I am using Sharepoint CMS with FrameMaker 2022.

 

When I try to open a topic (Checkout and Edit) that contains around 17 insets, it doesn't open even after around an hour or so. 

 

I tried to observe the local CMS files folder during the process and it seems it does check all inset files in the topic. 

 

The strange thing is that it opens on my colleague's laptop. 

 

Any idea what can be the issue?

 

    This topic has been closed for replies.

    2 replies

    Participating Frequently
    May 30, 2024

    Same thing happening to me. Connected to a directory (sharepoint online).
    Try to "Checout & Edit" a .fm in a .book = FM crashes.

    Try to "Checkout" a .fm in a .book = FM freezes.

    Try to "checkout" .book = FM checks book out, but won't save any updates made to .fm within that book.
    I emailed techcomm@adobe in hopes for some help, and I also emailed tcssup@adobe.com. If I get anywhere with this, I'll come back and post about it.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    April 8, 2024

    Both running the same version of FM2022? Was it working before on your machine or has it never behaved?

    Known Participant
    April 8, 2024

    yes, both are using 2022. 

     

    Yes, I created it, and did work for me.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    April 8, 2024

    Hmm, in that case, what's changed? Is it happening with other docs or just one in particular?