FrameMaker hangs regularly

Here is a utility script that may help you solve the "original filter" message. When you run it on an active document (File > Script > Run), it will write 3 pieces of information to the Console window (View > Panels > Console) for each imported-by-reference graphic:

1. The file name of the image.
2. The import filter base name.
3. The import filter full name.

In general, the graphic's file extension should match the import filter base name. If it doesn't, that may reveal the problem. Here is how it can occur: You import a graphic and FrameMaker figures out the filter to use. You later create another graphic with a different format but with the same name as the original graphic. That will usually trigger the message you are seeing. Anyway, this script may help you figure out if there any mismatches like this.

All that said, you probably have images that were imported with an earlier version of FrameMaker and that import filter is no longer available in your current version.

main ();

function main () {

    var doc;
    
    doc = app.ActiveDoc;
    if (doc.ObjectValid () === 1) {
        processDoc (doc);            
    }
}

function processDoc (doc) {
    
    var graphic, file, importHint;
    
    graphic = doc.FirstGraphicInDoc;
    while (graphic.ObjectValid () === 1) {
        if (graphic.constructor.name === "Inset") {
            if (graphic.InsetFile !== "") {
                file = new File (graphic.InsetFile);
                importHint = graphic.ImportHint;
                Console (File.decode (file.name) + "\t" + 
                    importHint.substring (8, 12) + "\t" + 
                    importHint);
            }
        }
        graphic = graphic.NextGraphicInDoc;
    }
}

Are you working across a network? That can cause slow scrolling. One thing to try: choose View > Options and uncheck Graphics. This will hide the graphics in the document. See if that solves the scrolling problem.

"1) At start, it says "At least one original filter used for graphics is not available......"

How can I find what graphic is missing or bad?"

Try going to the folder where you store your graphics. Sort the folder by file type. If you have files of the type *.tif, *.tiff, *.bmp - they may be likely culprits, and you can try converting these file to *.png and relink them.

Regarding the document and the hanging problem... Is it ONE big fm file or is it a book with multiple chapters?

#2 - is this happening with just one doc or all your docs? Is this a new install of FM 2022 (what point version are you on?)?

Hi,

1 Does the message say which filter is affected?

When an image cannot be imported, FrameMaker will show a grey box instead.

You can create a PDF and flip through it manually to detect the grey boxes.

Or you could open the Inset pod (View | Panels | Inset) and check the type. There are "Image" and "Unresolved Image" and probably more. You can sort or filter the items in this list to find problem graphics.

2 What do you do, when FrameMaker hangs? Do you flip through the pages? Then I would guess that graphics are involved. What happens, when you do not display graphics (View | Options)? Does this happen as well?

Do you have the latest update installed? Can you check your update in Help | About?

Best regards, Winfried