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LaurenASML
LaurenASML
Known Participant
June 11, 2015
Question

FrameMaker Internal Error numbers - any way to find out what htey mean

Is there any way to find out what the internal error numbers represent?  Currently we have FrameMaker 12.

Lauren

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    2 replies

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    June 11, 2015

    I remember some “Kremlin analysis” on FM error code formatting by Bob (Error 7103) in the past – basically you can tell the version & the O/S that FM was running on when it crashed, but other than that, only FM engineers at Adobe can deal with the rest – us mere mortals have no idea of what all the rest of it means.

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    smart_play16B8
    Adobe Employee
    smart_play16B8
    Adobe Employee
    June 11, 2015

    Hi Lauren,

    You can send the crash log generated at %appdata%/Adobe/FrameMaker/12/FrameLog_* to fmerror at adobe dot com for investigation.

    Thanks!

    Harsh

    FrameMaker Engineering

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