FrameMaker not recognizing installed fonts

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I am having issues with FrameMaker not recognizing installed fonts. I am currently running Adobe FrameMaker 2017. I there are five fonts that show as unavailable however the fonts have been properly installed on my computer. Any guidance? I can provide screenshots.

Jeff_CoatsworthCorrect answer

Community Expert

Check out https://blogs.adobe.com/contentcorner/2016/02/29/troubleshooting-font-related-errors-in-framemaker-2015-release-2/

and https://helpx.adobe.com/framemaker/kb/unavailable-fonts-have-substituted-every.html

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Jeff_Coatsworth

Community Expert

If you create a brand new FM doc, are the missing fonts available for using in the doc? If not, then there's something about those fonts that FM thinks aren't installed correctly.

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alayneb95813345Author

Participating Frequently

In the console when I open the book file and the fm file.

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Jeff_Coatsworth

Community Expert

When is it claiming they're unavailable?

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