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Inspiring
Mar 10, 2021 3:57 PM UTC
Answered

Framemaker saves to temporary file

I am using the latest version of FM on Windows 10. When I try to save a file it saves to a temporary file. I have turned OFF Auto save and turned OFF my virus protection (Zaspersky).

 

The original file WAS a Word document imported into FM if that makes a difference.

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    Jeff_Coatsworth
    Jeff_CoatsworthCorrect answer
    Community Expert
    Mar 10, 2021 4:59 PM UTC

    Try creating a D:\projects\ folder and copy the FM content there to test with.

    16 replies

    Matt-Tech Comm Tools
    Community Expert
    Community Expert
    Mar 10, 2021 6:18 PM UTC

    Are you getting something with a whole bunch of capital letters after the base Fm name?

     

    If so, I recommend creating a new preferences file for Fm.

     

    See https://techcommtools.com/find-framemaker-preference-folder/ for details

     

    -Matt

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    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    Inspiring
    Mar 10, 2021 6:24 PM UTC

    Just the temporary extension with three letters or numbers.

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    Matt-Tech Comm Tools
    Community Expert
    Community Expert
    Mar 10, 2021 6:48 PM UTC

    Yep, try resetting the prefs file. It takes 2 minutes, and if you rename your current prefs folder, you can always revert easily to save existing workspaces or other custom settings in your current environment.

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    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity ExpertCorrect answer
    Community Expert
    Mar 10, 2021 4:59 PM UTC

    Try creating a D:\projects\ folder and copy the FM content there to test with.

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    Inspiring
    Mar 10, 2021 5:30 PM UTC

    I will try that. Thanks.

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    Inspiring
    Mar 18, 2021 3:05 PM UTC

    That seems to have fixed it. Thanks!

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    Jeff_Coatsworth
    Community Expert
    Community Expert
    Mar 10, 2021 4:39 PM UTC

    I can't imagine what the source would have anything to do with it - once it's sucked into the FM doc, it ceases to have any links with wherever it came from; unless you linked it by mistake.

    That D:\ drive doesn't look like it's actually on your local machine - it's a Dropbox folder.

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    Inspiring
    Mar 10, 2021 4:55 PM UTC

    The D:/ drive is a physical drive in the PC but understand that it could be a cloud location.

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    Jeff_Coatsworth
    Community Expert
    Community Expert
    Mar 10, 2021 4:14 PM UTC

    That's not local - that's a cloud spot - test it out by using a "real" folder off your c:\ drive

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    Inspiring
    Mar 10, 2021 4:23 PM UTC

    Okay I will give it a try! 🙂

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    Inspiring
    Mar 10, 2021 4:27 PM UTC

    Altho I have worked for a month on another project with no issues. I think it is something to do with the Word import.

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    Jeff_Coatsworth
    Community Expert
    Community Expert
    Mar 10, 2021 4:04 PM UTC

    Where's the location of the saved file? Local or on a network or cloud location? Did this just start happening or it's always been like this?

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    Inspiring
    Mar 10, 2021 4:10 PM UTC

    Local hard drive under Dropbox folder. It just started happening.

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