Inspiring

Answered

Framemaker to .pdf part of image missing

Forum|Forum|14 years ago
August 22, 2011
1 reply
2071 views

Hello

I am using FM 10, Windows XP, Acrobat Pro X

I have converted a book and two images (from about 100) have the bottom 1/8th cut off.

The following may or may not be useful information:

The image is a .png.

The image has callouts drawn in in Framemaker which print fine.

I have replaced the drawing.

The drawing has been rotated 90 degrees.

The same problem occurs using FoxIt.

The same portion of the image is cut off if I move the image around.

Any ideas?

EDIT: I've reimported the image and pdf'd it again and it prints fine. The problem occurs when I rotate the image 90 degrees counterclockwise.

Hmm

MORE EDIT: If I use the 'Rotate Counterclockwise' button, it crops a little bit each time it rotates.

Hmm.

Message was edited by: A confused Technical Author with a rapidly humour failing boss

This topic has been closed for replies.

Correct answer Bob_Niland

Does the same problem happen when you import the image as another graphics file format?

Re-save the image from Photoshop (or whatever image editor your use), and try EPS or TIFF (or even PDF). The ideal format to try would depend on the image content: raster, vector, tru-color, indexed color, gray, bitmap, etc.

My first thought was that you might have a stray solid white masking rectangle in the anchored frame (could be a text frame or graphics rect), but I presume you have tried creating an entirely new frame during testing.

Not that it's likely to atter, but what's run-around set to on the PNG?

Bob_Niland

Correct answer

Community Expert

Does the same problem happen when you import the image as another graphics file format?

Re-save the image from Photoshop (or whatever image editor your use), and try EPS or TIFF (or even PDF). The ideal format to try would depend on the image content: raster, vector, tru-color, indexed color, gray, bitmap, etc.

My first thought was that you might have a stray solid white masking rectangle in the anchored frame (could be a text frame or graphics rect), but I presume you have tried creating an entirely new frame during testing.

Not that it's likely to atter, but what's run-around set to on the PNG?

bowen192Author

Inspiring

Error7103 wrote:
Does the same problem happen when you import the image as another graphics file format?
Re-save the image from Photoshop (or whatever image editor your use), and try EPS or TIFF (or even PDF). The ideal format to try would depend on the image content: raster, vector, tru-color, indexed color, gray, bitmap, etc.
My first thought was that you might have a stray solid white masking rectangle in the anchored frame (could be a text frame or graphics rect), but I presume you have tried creating an entirely new frame during testing.
Not that it's likely to atter, but what's run-around set to on the PNG?

Error7103, you always have a clarity of thought!

Changing the picture to an .eps worked a treat.

Cheers

Bob_Niland

Community Expert

Changing the picture to an .eps worked a treat.

It usually does. The question is: why? (does PNG blank)

And the FM R&D folks may want your help with that.

What are the images? What app created them. Any chance they contain alpha channel?

I don't use PNG, both because I'm not sure how well FM7 supports it, and because, to quote Wiki "PNG was designed for transferring images on the Internet, not for professional-quality print graphics,..." (due to lack of CMYK mainly). I'm also not sure how well Photoshop supports it, esp the profile chunks.

So we do darn near everything as EPS imports ... at this site. Another division does use PNG, and if they ever call with a blanking problem, I'd like to have a clue for them.

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