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Participant
August 13, 2013
Question

gomarkup.dll error

  • August 13, 2013
  • 3 replies
  • 1171 views

When I try to open FrameMaker 11 the process fails. The problem seems to do with the gomarkup.dll file. How do I solve his problem?

    This topic has been closed for replies.

    3 replies

    Participant
    November 5, 2014

    Reviving... as I'm hitting the same issue as of today.

    Pretty much the same setup as

    Re: gomarkup.dll error

    Tried re-installing, cleaning, etc., to no avail.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    August 14, 2013

    Fails in what way? Is this a standalone install of FM or part of the TCS? Did you have full admin rights to your c:\ drive when it was installed? I would look at uninstalling & reinstalling again too.

    Participant
    August 14, 2013

    I've reinstalled FrameMaker a number of times.

    The initial error message is:

    Microsoft Visual C++ Runtime Error!

    Program:C.....

    This application has requested the Runtime to terminate it in an unusual way.

    I click OK amd let Windows collect information. I then get a dialog box that asks if I want to send more information about the problem to Microsoft.

    I go to the Event Viewer and get the information about the dll.

    Any ideas or suggestions?

    Jeff_Coatsworth
    Community Expert
    Community Expert
    August 14, 2013

    What o/s are you running? Is your FM a standalone or part of the suite? Are you a local admin?

    kglad
    Community Expert
    Community Expert
    August 13, 2013

    reinstall framemaker 11.

    Jeffrey_A_Wright
    Legend
    August 13, 2013

    Moving this discussion to the FrameMaker forum.