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Help! Framemaker 10 gives fatal error when printing as PDF

Forum|Forum|14 years ago
September 9, 2011
6 replies
3898 views

Hello:

Framemaker 10 gives the

following fatal error when trying to Print as PDF or when tyring to Save as PDF. I have uninstalled and reloaded the Technical Suite software. My system is running XP with SP3 on a Duo Core 3.33 GB with 3.25 GB RAM. I need help! Artwitch

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Correct answer

Not a solution...it still won't print. This is the error I get:

Started: Friday, September 09, 2011 at 12:13:39

Adobe PostScript software version: 3018.101

CID support library initialization completed.

Adobe PDF Settings file read error in PDFX4 2008.joboptions:

/CheckCompliance out of range

Start Time: Friday, September 09, 2011 at 12:13:39

Source: 1065_K-1_Print_Package.ps

Destination: C:\Documentation\2011\Guides\2011_1065_k1_print\1065_K-1_Print_Package.pdf

Adobe PDF Settings: C:\Documents and Settings\All Users\Application Data\Adobe\Adobe PDF\Settings\Standard.joboptions

%%[ Error: syntaxerror; OffendingCommand: ) ]%%

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

Distill Time: 00 Hour(s) : 00 Minute(s) : 00.188 Second(s)

End of Job ****

As Error7103 says, the error msg you just posted indicates a Distiller error. In particular, it looks like you're using a Distiller joboption setting that could possibly be causing the Distiller error.

Here's an older forum posting about the "PDFX" options:

http://forums.adobe.com/message/1235968

added link: http://forums.adobe.com/message/3795545

Because this forum's search capability is broken, to do a forum search you have to use a "site" search engine like google, this is what you could paste in the search box:

site:forums.adobe.com "framemaker" "pdfx4"

Here's a similar example showing other search terms:

A

Artwitch01Author

Known Participant

Thank you for your responses.

Creating a new "Standard" setting with all defaults fixed the problem.

Michael_Müller-Hillebrand

Legend

Artwitch,

Was your version of FrameMaker 10 or TCS installed from DVD?

If so, please repeat the installation after copying the files to a hard disk or stick. There have been reports of »incomplete« installs resulting in lots of crashes that could be healed this way.

Apparently the Adobe installer uses the Microsft installer but they do not communicate very well with each other.

- Michael

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Artwitch01Author

Known Participant

Hi Michael: Frame10 was part of the Tech Comm. Suite installation that also included Acrobat Pro X. Installed and updated both this AM but still the same error. L

A

Artwitch01Author

Known Participant

I also get this Application Error message:

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Anonymous

As a temporary solution, you might be able to print to a Postscript file and then distill the PS file.

With the Adobe PDF printer set as your system default printer, when you do Ctl-p to print, there's a checkbox for "Print to file". When that's checked note whether there's a directory suggested (I personally like to put print files somewhere "rational" instead of in the Users or Documents and settings directory, but that's just me ...). Anyhow, note where it is going to save the file, and the name of the file. It will add the .ps, so you should only put in a different filename if you want.

Then open a file explorer window, navigate to the directory. Try to double-click the .ps file, that should send it to Distiller. If it doesn't, then open Distiller and drag the file into the distiller window.