Hotspots in FM10

Hi, I´ve an issue with FM10 and hotspots.

When I call to a figure/graphic/image from a Data Module (S1000D 2.3) wich has hotspots the FM does not charge automatically them.

I mean, other partners open the same files and when opening the cgm file in the DM the isoview starts and shows the hotspots inside the technical illustration to select them, but I don´t know why in my FM, Isoview does not start (it is installed too).

Could somebody help me? I have reinstalled isoview, FM, etc... and the problem persist.

Does another way to include hotspots exists?

Thanks in advance.

Regards,

Javi.