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CaseWare Ottawa
Participant
July 23, 2015
Answered

How can I get additional activations for FrameMaker 9?

  • July 23, 2015
  • 1 reply
  • 318 views

I am in the process of rebuilding a failed workstation that had FrameMaker 9 installed.  When I attempt to activate the new installation I get the following error;

Excuse the interruption, but...  Our records indicate that this serial number has already been used to set up and activate FrameMaker 9 on two other machines, which is the maximum number allowed.

The original workstation is unrecoverable.  How can I get additional activation?

This topic has been closed for replies.
Correct answer Jeff_Coatsworth

Contact Adobe Support & explain the situation – they can reset the activation count for your serial #

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity ExpertCorrect answer
Community Expert
July 23, 2015

Contact Adobe Support & explain the situation – they can reset the activation count for your serial #