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Participant
January 30, 2014
Question

How do I deactivate a FrameMaker licence from a non-functional computer?

  • January 30, 2014
  • 1 reply
  • 683 views

I am trying to get FrameMaker working on a new computer but it says the licence is being used on two other machines.  The machines that the program was on both failed during a recent move and new machines had to be bought. 

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    January 30, 2014

    If you can’t get back into the machines to use the Help > Deactivate within FM, you’re going to have to call Support.