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M
marvduncan
Participant
November 9, 2011
Answered

How do I get the Acrobat Distiller back?

  • November 9, 2011
  • 2 replies
  • 5471 views

Using FM10. Have to create a PDF file only occasionally. Always used the plug-in that came with FrameMaker. We decided to download the trial version of Acrobat X. Used it for awhile but didn't see any great advantages to buying it. For the work we're doing, the Save as PDF feature in FrameMaker worked just fine. So I deleted Acrobat X. Now the distiller is gone as well. I can no longer Save as PDF in FrameMaker. When I try, I get the error message, "To execute 'Save as PDF' command, you must have Acrobat Distiller version 5.05 or higher installed."

How do I get the distiller back?

We purchased and downloaded FrameMaker on-line so I have no CD.

    This topic has been closed for replies.
    Correct answer ApaniWriter

    Saving such files is good advice. As it turns out, I did save the download files at home. So that part is no longer an issue. Right now, the inability to create a pdf file is still the issue. I've made no progress there.

    To summarize, here is the sequence of events so far:

    - Deleted the trial version of Acrobat X Pro.

    - Found that the Distiller was no longer there.

    - On the advice of Dov Isaacs, above, re-installed FM10 from the original downloaded install files.

    - Still unable to 'Save as PDF." A tps file is created.

    - Re-installed FM10 once again, this time ensuring that the 'Install Adobe PDF Creation Add On X' was checked to install.

    - After the install, double checked in the Control Panel to see that the add-on was installed.

    - Still unable to create a PDF. FM goes through the gyrations and it does create a tps file, but somehow can't bring up the distiller to complete the process.

    I have triple checked all of the settings and they are the same as I've always used. I'm thinking that there's some remnant of Acrobat left over that Frame is looking at and getting no response from. Maybe something in the Windows Registry. Oh my! Perish that thought! Might I next have to completely delete everthing associated with Adobe and start completely from scratch?


    I just answered my own question. I figured "what's to lose?" and completely un-installed FrameMaker 10 and THEN did a clean install. Everything works fine now. It sure would have been nice to have had a "beware" before I started all of this. Oh well, I guess it's my week. I got a new iPhone 4s and it's one of who-knows-how-many that was defective. Verizon is sending me a replacement. It's been fun!

    2 replies

    R
    rads
    Known Participant
    November 4, 2014

    Hi,

    How do I get back the Adobe Distiller (the default add-on) for FM 11.

    Encountered issues with installation of trial version of  Acrobat Pro XI. Now tried using the Save As PDF option in the FM files.

    I am really at a loss as my day's work is suffering because of this. Need help.

    Thanks,

    Rads

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    November 4, 2014

    You’re probably going to have to uninstall all traces of Acrobat first, then run the FM installer again to repair your install. If that doesn’t work, a reinstall of FM may be needed.

    R
    rads
    Known Participant
    November 5, 2014

    Jeff,

    Uninstall all traces of Acrobat first, then run the FM installer again to repair your install.


    Yes, it worked!


    Thanks,

    Radhika

    Dov Isaacs
    Dov Isaacs
    Legend
    November 9, 2011

    You would need to fully reinstall FrameMaker from the file that you originally downloaded!

              - Dov

    - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
    A
    ApaniWriter
    Inspiring
    November 9, 2011

    Okay, I did that. (Not sure what I'm going to do when I get home and go through this again - not sure I saved the install files.) Anyway, I've deleted the trial version of Acrobat X as mentioned above, and re-installed FrameMaker 10.

    Now I don't get the error message, but I don't get a pdf file either. Everything seems to go through the proper gyrations but in the end, all I have is a tps file. As far as I can tell, everything in the setup is the same as before.

    A
    ApaniWriter
    Inspiring
    November 9, 2011

    I should add that I am the original poster. Just a different persona at office and at home.

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