How do I resolve the Activation Limit Has Been Reached on FrameMaker 10 message

Question

I have 30 days to resolve this issue on my laptop, before I guess the software will stop working.  I'm using FrameMaker 10 on my laptop, which had an upgraded hard drive.  The previous hard drive has been destroyed.  When I launched FrameMaker 10 today it indicated the version I have is still active on the previous hard drive.  How do I DE-ACTIVATE that previous version if I no longer have the hard drive?

Sharad Vatsa · Answer

Hi,You may have to contact Adobe Support using one of the below options and seek assistance for getting the product activated. Phone - 800-833 6687 (IVR Options - 2 > 4 > 2) Chat - Click here to contact Customer CareFor now, I was able to locate your account and have made the required changes. Please try it now and in case you face any issues, please contact support.Regards,Sharad

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