How do I resolve the "Installer failed to initialize error"?

Forum|Forum|10 years ago
April 15, 2016
3 replies
666 views

I have Adobe Tech Comm Suite 4 that I deactivated and am installing on a new computer running Windows 7 Enterprise. None of the setup processes (setup.exe and PDapp.exe) are running in task manager - I viewed processes from all users. It tells me to download Adobe Support Advisor, which is no longer supported. Now What???

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Correct answer Jeff_Coatsworth

Did you try running the installer as an Admin user?

Jeff_Coatsworth

Correct answer

Community Expert

Did you try running the installer as an Admin user?

P

Perry_LAuthor

Participant

Thanks! I just right-clicked on the setup file and selected run as admin and it is working now! Thank you very much!!! Previous attempts, I was logged into the CPU as an Admin, but that didn't work - there must be a difference. You have saved me again Jeff!!

Jeff_Coatsworth

Community Expert

Again? I might be getting a complex ;>)

Seriously though – mark the answer up as correct so that the next person who runs across the same issue gets some help too…

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