Inspiring

Answered

How do I upgrade to FM 2015?

I have a TCS5 subscription and want to upgrade FM to 2015.

I cannot find anywhere which allows me to do this and the ridiculous Akami Manager doesn't even want to install on my machine.

Any help appreciated.

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Correct answer Jeff_Coatsworth

Sorry, no idea exactly how the subscription model works – why not shoot an e-mail to tcs.support@adobe.com?

Inspiring

Adobe rang me up and sorted this for me pretty quickly.

Happy.

Community Expert

So what was the procedure on the subscription model?

Inspiring

You're supposed to go here:

And choose TCS (it's in View all available free trials at the bottom).

This leads you to here https://www.adobe.com/cfusion/tdrc/index.cfm?product=tcs# but I couldn't download it for one reason or another, so Adobe gave me a direct link.

I just installed as normal, signed in and everything seemed to take care of itself.

Community Expert

What browser are you trying to use to download it? How did you get TCS5 installed in the first place?

Inspiring

I've tried downloading the trial on Explorer, Chrome and Maxthon. Explorer even has the download button greyed out.

I installed it via a trial last time.

Surely there must be an 'update' method?

Correct answer

Community Expert

Sorry, no idea exactly how the subscription model works – why not shoot an e-mail to tcs.support@adobe.com?

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