How do you bring a white image with a transparent background into Frame without a white box overlay?

How do you import an image logo (that’s white) with a transparent background into Frame 2017 (Version: 14.0.0.361) without a white box overlay? And what settings should be used when exporting a transparent image from Photoshop/Illustrator to be received in FrameMaker without a white box?

I set transparency when exporting the image in numerous output formats and every time these images were imported into Frame they came in with white box. I also read once the image is imported to turn off fill—which I did and still no results.

It's hard for me to belief that importing an image with transparency can't be done in Frame, any suggestions is greatly appreciated.

Chris