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allysona53300225
allysona53300225
Participant
Jun 11, 2015 4:44 PM UTC
Answered

how to download older version of framemaker 12 (Locked)

My license is for Framemaker 12.0 - NOT the 2015 updated version. Where can I find a link to download the older version of Framemaker 12?

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Jeff_Coatsworth
Jeff_CoatsworthCorrect answer
Community Expert
Jun 11, 2015 6:32 PM UTC

Yes, I do have my serial number.


Looks like you’ll have to wait for the staff to fix up the link that Arnis provided OR you could contact the Adobe Tech Comm people directly - TCS.SUPPORT@adobe.com

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31 replies

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
Nov 30, 2023 4:45 PM UTC

Locked Nov 30/2023 - start a new thread if you have an issue with old downloads.

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Mike Wickham
Inspiring
Jun 11, 2015 7:07 PM UTC

It's not clear what you mean by "older version of framemaker 12." Older

versions of FrameMaker, such as versions 11, 10, 9, etc.? Or previous

patch levels of FrameMaker 12, such as 12.0.1, 12.0.2, or 12.0.3? Arnis

Gubins posted a link for previous FrameMaker versions earlier in this

thread. The link for the update patches is here:

http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windows

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Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
Jun 11, 2015 7:13 PM UTC

@Mike – FM12 is now considered an “older version of FM” as detailed on the page that Arnis posted. Just changing the “11” to “12” in the link (…cfusion/tdrc/index.cfm?product=framemaker_11&loc=en_us) doesn’t work.

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allysona53300225
allysona53300225Author
Participant
Jun 11, 2015 7:21 PM UTC

This is resolved. I sent an email to TCS.SUPPORT@adobe.com and they sent me the correct links. Thank you, all!

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    Arnis Gubins
    Arnis Gubins
    Inspiring
    Jun 11, 2015 5:14 PM UTC

    It should have been with the other trial versions available here: https://www.adobe.com/cfusion/tdrc/index.cfm?product=framemaker&loc=en_us

    Looks like they forgot the FM 12 version. I'll notify the staff about this.

    If you purchased your license through the volume licensing program (see: Business software licensing | Adobe Buying Programs ), then you should be able to download using the links supplied with your license info.

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    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    Jun 11, 2015 5:11 PM UTC

    Do you have it via the Volume Licensing? If so, you can download copies of your purchased software through that. Try contacting Adobe Support.

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    allysona53300225
    allysona53300225Author
    Participant
    Jun 11, 2015 5:16 PM UTC

    Hi Jeff,

    My company purchased a single license for me in January of 2014. Technical support has been extremely unhelpful because I cannot provide them with the name of the person (in our purchasing department) who ordered the software for me.

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    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    Jun 11, 2015 5:33 PM UTC

    But you have your serial # right?

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