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peerawat291513237pr9
Participant
Apr 4, 2023 6:24 AM UTC
Answered

How to fix Missing Cross-ref marker

Hi,

 

I'm a newbie. I don't know how to fix missing Cross-ref marker. It's empty in cross-reference makers as picture below. So, is there any solution to auto recovery these links?

 

Thanks,

Sun B.

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    frameexpert
    frameexpertCorrect answer
    Community Expert
    Apr 4, 2023 12:13 PM UTC

    The Cross-Ref marker probably got deleted by accident. Maybe the paragraph was changed and the marker was deleted. Here is how to fix it:

    1. In the Source Type drop down list, choose Paragraphs.

    2. Select the target paragraph format from the Paragraph Tags list on the left.

    3. Select the correct paragraph in the Paragraphs list and click Update.

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    3 replies

    frameexpert
    Community Expert
    frameexpertCommunity ExpertCorrect answer
    Community Expert
    Apr 4, 2023 12:13 PM UTC

    The Cross-Ref marker probably got deleted by accident. Maybe the paragraph was changed and the marker was deleted. Here is how to fix it:

    1. In the Source Type drop down list, choose Paragraphs.

    2. Select the target paragraph format from the Paragraph Tags list on the left.

    3. Select the correct paragraph in the Paragraphs list and click Update.

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    peerawat291513237pr9Author
    Participant
    Apr 16, 2023 2:40 PM UTC

    Hello frameexpert,

     

    Thank you for your reply but I still have a question because I can't find the "Update" button in 3.

    Let me explain more about my situation. I'm using Framemaker 15 and I tried to use CrossrefReporter but it showed <Unresolved> then I found it happen because there were missing links so I want to automate recovery of all those links but I don't know how. Could you explain me more or show it as a picture?

     

    Thank you,

    Sun B.

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    frameexpert
    Community Expert
    frameexpertCommunity Expert
    Community Expert
    Apr 17, 2023 1:01 PM UTC

    Automatically resolving unresolved cross-references is difficult because it you usually need someone to look at each unresolved cross-reference to figure out what it used to point to.

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