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Participant
July 6, 2022
Question

HTML PUBLICATION PROBLEM WITH STRUCTURE FM2020

  • July 6, 2022
  • 2 replies
  • 129 views

At our company, we use Jenkins to build software projects. With the FM2020 update, the length of the paths has changed, it is longer, and this makes it impossible for them to integrate the help due to the number of characters. In 2019 there was a folder and all the files were inside it, now in 2020 each file generates a folder where it is stored. Is there a possible way to publish it following the old structure? Or cut the names of the generated structure and everything still works fine?

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2 replies

Matt-Tech Comm Tools
Community Expert
Community Expert
July 12, 2022

Have you tried publishing your project to the root of the C: drive?

You may find that eliminating the parent directories provides the room you need to process the files.

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
Jeff_Coatsworth
Community Expert
Community Expert
July 6, 2022

I've not heard of that issue - are you completely up to date with patches? If so, then I would suggest contacting the FM people - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.