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R
Ryan_R2
Participant
January 30, 2018
Question

Hyperlinks in PDF not working while working in Framemaker 2015

  • January 30, 2018
  • 4 replies
  • 2335 views

I have a book with many document and lots of hyperlink between the documents.
While I'm on framemaker those links are working perfectly (Ctrl-Alt-click opens the proper document) but when I save as PDF, the links seems to exist but are not working anymore.

The links are only between the same book.

It seems to be the same issue as Hyperlinks in FrameMaker 8 File don't work consistently when PDF'd , but the solutions proposed are not working for me.

I am using FM 13.0.2.433

Any help will be very appreciated.

Ryan

This topic has been closed for replies.

4 replies

D
DavidCFrye9643826
Inspiring
March 5, 2018

Are they links or cross references? When you print the PDFs, do you print the book as one PDF or separate PDFs? If you print as separate PDFs, are all of the PDFs located in the same folder?

Matt-Tech Comm Tools
Community Expert
Matt-Tech Comm ToolsCommunity Expert
Community Expert
January 31, 2018

Can you confirm you are:

  • Printing to .ps using the Standard or High Quality setting, then running file through Distiller with same PDF job option
  • Deselecting the Use Doc Fonts option
  • Creating CMYK
  • Setting the Generate Acrobat Data option to True (may not have been in my post...)
-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
R
Ryan_R2Author
Participant
February 1, 2018
  • Printing to .ps using the Standard or High Quality setting, then running file through Distiller with same PDF job option. YES
  • Deselecting the Use Doc Fonts option. YES
  • Creating CMYK. YES
  • Setting the Generate Acrobat Data option to True (may not have been in my post...)  YES

Every parameters is has you said.

Matt-Tech Comm Tools
Community Expert
Matt-Tech Comm ToolsCommunity Expert
Community Expert
February 1, 2018

Well then, you've run across something I've not personally experienced before, and you should take this up with Adobe tech support. If and when you resolve it, please let us know the fix.

I'll gladly add it to my tally of PDF fixes so that it can help the next person.

-Matt

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
S
Community Manager
Stefan GentzCommunity Manager
Community Manager
January 30, 2018

In addition to Tech Comm Tools tips on his page and of course updating to Update 5 for FM 2015:

In FrameMaker, go to > Format > Document > Optimize PDF Size > Options... and set it up like this:

Then, go to > Format > Document > Optimize PDF Size > Optimize File... and run the optimizer on your book or document.

This process reorganizes the objects including Cross-References in your book internally and should solve exactly your problem.

    Matt-Tech Comm Tools
    Community Expert
    Matt-Tech Comm ToolsCommunity Expert
    Community Expert
    January 30, 2018

    So that's what that dialog is for!!

    I just added your note to the end of my http://techcommtools.com/framemaker-pdf-tips-and-tricks/post!!

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    R
    Ryan_R2Author
    Participant
    January 31, 2018

    Hi Matt, Stefan,


    Thank you for providing an answer on such short notice.
    However I did update FM, checked the pdf tips and trick page and tried to optimize the book and yet it didn't work.

    If you have any other ideas please do not hesitate.

    Ryan

    Matt-Tech Comm Tools
    Community Expert
    Matt-Tech Comm ToolsCommunity Expert
    Community Expert
    January 30, 2018

    Hi Ryan,

    First, update to 13.0.5 via the Help menu.

    After that, follow the suggestions at http://techcommtools.com/framemaker-pdf-tips-and-tricks/

    If you're still having trouble, let us know.

    -Matt

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
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