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rdsaini
rdsaini
Participant
September 29, 2015
Question

I cannot install Frame Maker trial mode 2015 it shows error DW021. Kindly help me.

Kindly help me install Frame Maker trial 13 it show error DW 021.

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    1 reply

    Pawan_Keshari
    Participating Frequently
    October 5, 2015

    Hi,

    Can you please share us the logs present at these location :

    1. C:\Program Files (x86)\Common Files\Adobe\Installers
    2. C:\Users\<user name>\AppData\Local\Temp\oobelib <time stamp>.log

    Also can you please confirm, if FrameMaker XML Author 2015 is also installed in the machine?

    Please mail these details at : keshari@adobe.com

    Thanks,

    Pawan Keshari

    FM Engineering Team

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