I get this two error dialog boxes while starting up the Framemaker 2020.

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Cannot initializer API Client - FMReview.dll

Cannot initializer API Client - RHFrameMakerServer12.dll

I am using Framemaker 16.0.1.817.. does anybody know the answer to this issue?

Error

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Winfried Reng

Community Expert

Hi,

There are some more threads about such error messages. Specifically:

https://community.adobe.com/t5/framemaker/quot-cannot-initialize-api-client-quot-fminit-publisher-fmreview-dll/m-p/8827202?page=1

https://community.adobe.com/t5/framemaker/cannot-initialize-api-client-c-program-files-x86-adobe-adobeframemaker2015-fminit-publisher-fmreview/m-p/8841300?page=1

The poster commented a line out in maker.ini.

If you do the same, close FrameMaker and make a backup of maker.ini first!

The line in maker.ini is:

FMReview = Standard, Review FrameMaker Documents, fminit\Publisher\FMReview.dll, all, null, fminit\Publisher

To comment this out, add a semicolon at the beginning of this line.

More ideas:

Did you check, whether these dll files are in the FrameMaker installation folder? (I found them.

What happens, when you deactivate your anti-virus application?

Best regards

Winfried

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Roshan5E9FAuthor

Participant

Thank you for all these idea Winfried! I will try do the things you have mentioned here.. I have to work with my IT support guys to do all of this as they require Admin permissions!

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Jeff_Coatsworth

Community Expert

See this thread for an idea - https://community.adobe.com/t5/framemaker/rhframemaker12-dll-error-message-on-opening-framemaker/m-p/9856505?page=1
Or see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your support contact options.

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Roshan5E9FAuthor

Participant

Thank you for your reply.. I did try installing Adobe Acrobate Professional and still it didn't solve my problem. Working with my IT support to troubleshoot the errors..

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